Get Started as a Buyer
Step 1
REGISTER.
Step 2
After registering, LOGIN to AidArena to list your donation, upload an image and select the freight/shipping method that best suits you. You may chose to a) donate shipping costs, b) request the buyer pays for postage/shipping or c) select the pickup only option.
Step 3
If your bid is successful then AidArena will notify you by email and request prompt payment.
Step 4
Please pay for the item by sending funds to the AidArena PayPal Account using the secure online methods provided. AidArena manages the collection and transfer of funds and on behalf of the Charity, issues tax receipts to donors.
Step 5
After receipt of funds, AidArena will email the Donor requesting them to send the item or service voucher as specified. If you need to discuss or make arrangements regarding delivery, collection or pick up, please liaise with the donor ensuring all communication is via the auction message board.
Step 6
Ideally you will be happy with the item however if not, you may wish to lodge a dispute. For this reason, funds are held securely in PayPal for the reconciliation period (30-60 days) prior to being transferred to the Charity and the donor being issued with a tax receipt. (Claims are subject to acceptance by the Commissioner of Taxation).
Step 7
Please Keep Bidding. Without you, charities would not benefit from receiving hassle free funds from the sale of generously donated items, auctioned on this website.
With thanks from the Team at AidArena.
"The best way to give; the kindest way to buy"
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